Business Solutions
The point of sale — where the customer makes the actual transaction — represents a critical element in retail sales. The point of sale completes the retail sales experience; it reinforces the customer-provider relationship; and it even acts a silent salesperson. What goes into creating an effective point of sale, and how can HME businesses ensure that their point of sale ties into the whole business?
- By David Kopf
- Apr 01, 2016
2016 Respiratory Survey
Our seventh annual respiratory therapy survey covers various care topics, and the industry trends -- such as national expansion of bidding -- impacting that care.
- By Joseph Duffy
- Mar 01, 2016
Business Solutions
Compression represents a key opportunity for providers, because it addresses the needs of a wide range of patients, and because the revenue it generates is largely retail. However, compression is not a slam-dunk. What key elements do providers need to keep in mind when entering this important service category?
- By Joseph Duffy
- Mar 01, 2016
2016 Respiratory Market Outlook
Diabetes and sleep apnea care have demonstrated the power of tracking data patient compliance and care. Can oxygen therapy benefit from this approach?
- By Joseph Duffy
- Mar 01, 2016
HME Business 2016 Annual Industry Forecast
Each year HME Business profiles 10 upcoming trends that will help define the industry over the next 12 months. To be certain, competitive bidding will be one of those factors. Others challenges include audits and protecting complex rehab. But 2016 also offers opportunities, as well, such as retail sales and revenue diversification.
- By David Kopf
- Jan 01, 2016
Business Solutions
Medicare claims audits do not stop at claims being recouped. If anything the process just begins. As providers have realized early on in the process, many audits can and should be appealed. We talked to various experts to outline the appeals process and understand how providers can improve their chances through the various steps.
- By Joseph Duffy
- Jan 01, 2016
HME Business Award Winners
Last year HME Business launched its New Product of the Year Award program. Now in our second year, we’ve enjoyed even better response. This year’s winners included compelling entries in categories such as mobility, respiratory, retail sales, auto access, home access, diabetic supplies, and business services. Learn more about the products and services that struck a chord with our judges.
- By David Kopf
- Dec 01, 2015
Products & Technology
It's time for our annual software roundup, and this year we're looking at how the various IT tools available to providers are evolving to help them handle the changing challenges and trends impacting their businesses and patients. We profile not just the main HME management systems, but specialized IT offerings, as well.
- By David Kopf
- Dec 01, 2015
Business Solutions
As CMS prepares for the nationwide expansion of competitive bidding, mobility providers find themselves at the tip of the spear. In addition to taking massive reimbursement cuts, CMS is using the opportunity to go after complex rehab — again. How can providers protect their businesses, as well as beneficiary access to medical equipment?
- By David Kopf
- Nov 01, 2015
Products & Technology
There's an old saying that, "what gets measured, gets managed," and that has become doubly true for HME providers who must find every possible efficiency in order to reduce the pressure of public and private payor reimbursement cuts. Experts examine the metrics against which providers can benchmark their business performance.
- By David Kopf
- Nov 01, 2015
2016 Respiratory Market Outlook
Respiratory providers continue to traverse many challenges. But the aging population promises growth while new rules, audits, cuts and competitive bidding push providers to operate efficiently.
- By Joseph Duffy
- Oct 01, 2015
Business Solutions
Is a merger or acquisition right for your business strategy? Industry experts share their expertise and experiences to help you successfully buy or sell an HME business.
- By Joseph Duffy
- Oct 01, 2015
2015 Oxygen Market Survey
In our eighth annual oxygen survey, respondents report a 12% increase in those enjoying business growth over the last 12 months.
- By Joseph Duffy
- Oct 01, 2015
Business Solutions
Providers face many challenges, but it’s time to turn the tables. Various experts assess the market and help determine how providers can set a smart course for success.
- By David Kopf
- Oct 01, 2015
Business Solutions
As providers have felt the pinch of increasing reimbursement cuts, as well as learned how to pursue new revenue-generating opportunities, they have had to learn how to protect their profit margins as much as possible. This means providers have learned how to increase efficiencies and cut costs from their operations. We look at some of the key ways providers can streamline their businesses
- By David Kopf
- Sep 01, 2015
Products & Technology
Retail sales have been an increasingly important element of providers' revenues. The key is to find niches that can help expand those cash sales receipts. Bearing that in mind, orthopedic softgoods and related offerings have become an important opportunity to expand retail revenues. We look at various aspects of serving this important market segment.
- By Joseph Duffy
- Sep 01, 2015
Business Solutions
Today's healthcare market is focused on driving down costs while improving outcomes. Concurrently, information technology has given providers reams of patient data. How can providers use this data to advance in the new healthcare landscape?
- By David Kopf
- Aug 01, 2015
Products & Technology
As mobility providers struggle with lower reimbursement rates and complete upending of their business models, the manufacturers of power mobility products are creating devices that address changing industry and care trends.
- By Joseph Duffy
- Aug 01, 2015
HME Retail Sales
HME providers are undergoing a transformation. Don your cape and don't be afraid to take the leap from retail novice to cash sales superhero status.
- By Joseph Duffy
- Aug 01, 2015
HME Retail Sales
As HME providers dig deeper into cash sales, they are discovering that the nuances of properly managing retail finances can pay big dividends.
- By Joseph Duffy
- Aug 01, 2015