Features & Articles

  • BOC CEO Plans to Retire

    Accrediting organization’s president and CEO Claudia Zacharias, MBA, CAE, will retire at the end of 2022. The company will name her successor later this year. 06/29/2022

  • 2022 HME Business Handbook: Repair Service
    Repair Services

    Certification and Training For Your Service Technicians

  • Podcast

    CMS’s Vaccine Mandate: More than Meets the Eye

    How well do you understand CMS’s Covid-19 vaccine mandate when it comes to DME suppliers and DME pharmacies? Are you sure? 02/28/2022

  • Observation Deck

    The Importance of Collecting Patient Satisfaction Surveys

    If patient relationships truly are at the heart of what HME providers do, then tracking client satisfaction is critical. 12/01/2021

  • Using DMEPOS Accreditation Strategically

    Don't look at DMEPOS accreditation simply as a requirement. Rather, consider how you can leverage its value both in your internal procedures and in your healthcare marketplace. 12/01/2021

  • trophy award

    Top Honors

    This year’s edition of the HMEB New Products of the Year Award saw 15 winners across a variety of categories. We take closer look at what makes the 2021 award winners so special. 12/01/2021

  • The COVID-19 Fight Continues

    One area of HME that continues to face the ongoing public health emergency is accreditation. Two accreditation professionals explain how they’ve responded to the pandemic. 11/16/2021

  • Video Interview

    New Immunization and Testing Certifications

    Sandy Canally of The Compliance Team discusses two new services available from her company that can help HME suppliers and DME pharmacies expand the services they provide — and their revenues. 10/21/2021

  • Video Interview

    A New Infusion Benefit and New Opportunities

    Sandy Canally of The Compliance Team tells us about how CMS has deemed a new infusion benefit and explains how this can be an opportunity for HME providers and DME pharmacies. 10/21/2021

  • Video Interview

    Medtrade East from a Newcomer’s Perspective

    Caitlin Warner of The Compliance Team has been in the industry for a long time, but hasn't had a chance to get to Medtrade East until this year. She shares her perspective on the show. 10/21/2021


  • HME Business Podcast

    The COVID-19 Fight Continues

    Joining the podcast to discuss how the pandemic has affected accreditation for HME providers are José Domingos, the president and CEO of the Accreditation Commission for Health Care (ACHC), and Tim Safley, the program director for ACHC. Both guests explain how their company responded to the public health emergency, how that influenced CMS, and explore how they—and the industry—continue to learn and apply ongoing lessons learned during the pandemic.

  • HME Business Podcast

    Outlining DME Policies & Procedures for Now -- and the Future

    Jackie King and Dan McPhilemy of Community Healthcare Accreditation Partners (CHAP) discuss how their organization has developed a new approach to bridge both worlds of trying to fill new and unique care segments as well as rapidly take advantage of market opportunities.

HME Business Podcast