Board of Certification/Accreditation (BOC)

Virtual Site Surveys

Virtual Site Surveys help ensure DMEPOS accreditation renewal

BOC Virtual Site Surveys leverage technology to enable facility owners to comply with CMS requirements when an in-person visit is not possible, like the present situation due to the pandemic. Virtual Site Surveys take place in real-time, replicating standard procedures. An independent surveyor coordinates an online ‘meeting’ to conduct a virtual tour of the facility. If BOC awards accreditation, an additional in-person site visit will follow as soon as it is safe and possible. BOC virtual surveys also are eligible for BOC’s expedited service, which guarantees a visit from a surveyor within 10 business days.

Quality Biomedical

Q-Connect

Cloud-based system helps provider manage equipment in the field

Managing a fleet of respiratory equipment – including ventilators, O2 concentrators, humidifiers, etc. — is important, regulated, and expensive. To help providers contend with that challenge, Quality Biomedical developed Q-Connect, a cloud-based equipment service-management platform. Using Q-Connect, Providers of respiratory equipment can easily track PM due dates, request RMA numbers and pick-ups, manage equipment location, view service reports online, and track the status of their equipment as it moves through the service process. Quality Biomedical’s new v.3.0 is faster, offers new features and more intuitive navigation. Integration with Brightree further enhances the value of Q-Connect, which is provided free to Quality Biomedical’s customers.

WellSky

WellSky Delivery Manager

Web-based Delivery Manager helps control provider costs

The WellSky Delivery Manager, available through an integration with CareTend, helps HME/DME, specialty pharmacy, and home infusion providers manage workflow and logistics in a way that helps keep costs down. The new WellSky Delivery Manager helps providers save time and money via managing deliveries and shipments using a web-based solution and a complementing mobile application. The system includes route optimization and visualization using Google Maps and lets providers track deliveries with real-time delivery truck tracking. Other key features include electronic signature capture and delivery logging with proof of delivery with longitude, latitude, and photo. The system also includes offline capabilities using mobile, and has full integration with FedEx, USPS, UPS, and other couriers for shipping.

TeamDME!

TeamDME! XL

Billing statements providers can customize the level of detail

TeamDME! XL has added simplified customer statements that allow providers to choose the amount of data and fields that they print on statements. Providers can create a summary invoice that limit the detail or include all the details for a claim and allow the customer to pay their bill online. The company has also added customizable fields in all sections of TeamDME! XL and the ability to create custom shipping labels. In addition, TeamDME! has an integrated solution with CMB Solutions to offer a turn-key solution for patient engagement for all HME product lines, compliance, replenishment, reminders, adherence, and readmission risk management.

Brightree

SNAP

Resupply platform leverages AI to increase

• AI-based system uses thousands of built-in payer rules to add or adjust payers and policy changes, plus identifies and verifies insurance eligibility in real-time.
• Identifies why orders might be problematic and automatically launches the right task to move the order along, while tracking down missing documentation for complete and accurate billing.
• Providers can view their entire patient portfolio to monitor orders, performance and profit in real-time while using the tool’s staff production metrics to keep employees accountable and measurable.

Prochant Inc.

Prochant Analytics

Analytics software allows providers to double down on revenue cycle management

Prochant Analytics is a software-agnostic dashboard tool from Prochant, an HME billing and process outsourcing company headquartered in Charlotte, North Carolina. The platform presents a provider’s data using industry-standard key performance indicators for revenue cycle management and includes historical trending, benchmarks, and the ability to drill down fully into the underlying data. The company also offers full-service billing solutions to take over all insurance billing or staff augmentation solutions to outsource some services.

Computers Unlimited

TIMS Software

A complete Revenue Cycle Management solution for HME

TIMS Software is a total revenue cycle management solution for HME/DME providers. The integrated billing system is entirely customizable, making it easier for staff to request missing documentation and set automated tasks. It offers revenue-qualifying patient intake, document management, compliancecentric workflows, A/R collections worklists, inventory management, mobile delivery, business intelligence, and much more. Developed by Computers Unlimited in Billings, Montana, TIMS backs its users with US-based support, available 24 hours a day.

QS/1

SystemOne

HME software streamlines billing, order processing and inventory management

QS/1’s SystemOne helps HME/DME businesses and pharmacies remain relevant and successful, according to the company. SystemOne’s modular design lets providers select only the functionality they need and add as the business demands. Choose it for processing orders, billing Medicare, Medicaid, and third-parties, filing compliant documentation, managing inventory, and the ability to integrate with pharmacy, point-of-sale, and IVR. QS/1 serves customers with nationwide hardware support, 24/7 customer service, regulatory updates, and ongoing product enhancements.

PlayMaker Health

PlayMaker Edge

Cloud-based platform designed to assist HME providers in growing business

With the combined power of PlayMaker Health and Brightree, the PlayMaker Edge platform gives HME and Infusion providers in-depth knowledge of the industry through its collection of market data, referral sources and service line expansion opportunities. The integration of Brightree’s cloud-based business software, which help post-acute care companies improve business performance and their patient outcomes, with PlayMaker allows clients to streamline their operations and grow their businesses. The platform offers a variety of reporting features on mobile and web, including sales intelligence, relationship management tools and account segmentation analytics.

Snapworx LLC

Snapworx

A patient management platform that makes complex decisions with AI, Snapworx is automated from start to finish to help providers of CPAP supplies process and ship reorders without any employee touches. According to the company, 50 percent of reorders go straight to the warehouse without any work from provider staff. SNAP uses data to prioritize who is most likely to order, and more than 33 percent of patients order on their own when they enroll in the SNAP texting platform.