Encore Healthcare

Encore TeleRespiratory Family of Services

Encore manages patient outcomes (not just equipment). TeleRespiratory is the delivery of respiratory therapy using telecommunications technologies without a respiratory therapist physically present at the point of care. Encore’s Respiratory Navigators create a care experience that helps oxygen, ventilator, and CPAP patients manage their respiratory care from their homes.

Brightree

Brightree Digital Experience

For post-acute care organizations, resupply can be a complex process—even more so when managing multiple lines of therapy. Brightree ReSupply is an industry-leading innovation providing single-source data capabilities to support frictionless workflows and business optimization for a flawless patient experience.

Brightree’s multi-therapy ReSupply program is designed to increase the frequency of fulfillment via automated, cloud-based technology, which can improve patient care and profitability exponentially.

By utilizing Brightree’s new solution, businesses can leave behind the antiquated manual processes surrounding resupply, including scheduling, document retrievals and signoffs, identifying and remedying at-risk populations, and upholding compliance requirements. With Brightree’s cohesive, zero-touch approach, providers can access analytics tools that help them measure outcomes, track performance through KPIs, and identify areas of missed opportunities. Expanding far beyond CPAP supply ordering to include the multiple disease states spanning diabetic care, urology, wound management, and infant feeding, businesses can maximize preorders and secure fulfillment more quickly and accurately than ever before.

Boosting efficiencies can lead to referral satisfaction across the care continuum by building trust with physicians who feel confident their patients’ resupply outcomes are achieved.

American Association for Homecare

Get Involved by Joining the Industry's National Association

The American Association for Homecare is the national advocacy voice representing the full scope of the home medical equipment community, including suppliers and manufacturers who provide respiratory therapy, mobility aids, medical supplies, and other essential products and services. Learn more about our work engaging Capitol Hill, CMS, state policymakers, and commercial payers at Wednesday’s AAHomecare Update (2 pm, Ballroom D1-D2) and how you can be a part of these essential efforts.

Team@Work

The Team@Work Range of Services

Team@Work comes alongside of home medical equipment and complex rehab providers through sales and leadership training, coaching, and the development of sales processes. The Team@Work Sales Process transforms individuals and builds structure to increase productivity, gain market share, and grow referrals.

Team@Work Sales BootCamp is the only sales training program that offers one on one coaching for all participants. This has been a valuable asset to the provider and sales professionals alike. This strengthens positive sales disciplines and behaviors. Continually adapting to the evolving medical community, Sales BootCamp is built on real-life and ongoing field experiences and active sales calls conducted by Coach Ty Bello.

Team@Work Special Forces Sales Training is the first Clinical Based Sales Program. Special Forces Sales Training builds on Sales BootCamp and is for both the non-clinician and clinician and will provide a clinical knowledge base to all sales professionals, reinforced by the sales process and discipline developed in Sales BootCamp.

Team@Work Fractional Sales Leader offers training, coaching, leadership and sales process development for those HME and Complex Rehab Providers who today work without a Sales Leader on their team.

Team@Work Transforming Leadership Program is for all HME and Complex Rehab leadership team members. Thousands of individuals have completed the leadership and coaching program with Team@Work. This offering goes beyond the principles of leadership and provides application for where each leader and their team is and where they need to grow.

MedGuard Protection Plans

MedGuard Protection Plans

MedGuard Protection Plans offer the only extended protection program designed exclusively for home medical equipment. HME providers can now offer customers MedGuard plans to help protect their equipment purchases for up to five years. MedGuard plans deliver peace of mind to customers and additional profits to providers. The MedGuard program is simple to launch, with no upfront costs, commitments or system integrations. Additionally, providers can enroll in the MedGuard service network to generate additional revenue.

Sleepnet Corp.

iQ2 & Phantom2: Your mask, your fit

The iQ2 and Phantom2 are two lightweight moldable, low-profile masks that can accommodate most facial structures. Sleepnet’s patented Custom Fit Technology and AIR°gel technology maximizes comfort while minimizing skin irritation and pressure points. These two masks feature a replaceable cushion, magnetic clips, and a 360° swivel. For clients that need to change mask styles, the IQ2 and Phantom2 cushions are interchangeable while using the same mask frame and headgear.

Pride Mobility Products

i-Go Travel Scooter

The new i-Go Travel Scooter features a foldable seat with a removable base cushion and seat back. It easily disassembles into two pieces with the heaviest piece weighing 32.8 pounds. The i-Go is less than 12 inches high when separated and the seat back is removed. Other highlights include removable storage with a carrying handle, storage in the base of the scooter, an airline-compliant lithium-ion battery, LED headlight, USB charging port in console, and more.

ATLAS Technology

ATLAS Technology Group

ATLAS Technology Group supports Rehab Mobility Providers through an ecosystem of comprehensive tools and services for business optimization and enhanced patient experience:

ATLAS Enterprise Software is the only Enterprise Resource Planning (ERP) tool for the HME/DME and Rehab Mobility industry. Technology to process orders with operational efficiencies that improve delivery times and strengthen compliance with payer rules, resulting in faster payments. The software includes e-prescribe, referral acquisition management (RAM), and customer relationship management (CRM), all within a seamless, fully integrated cloudbased system; that provides real-time reporting.

Telehealth Clinical Evals partners with HME/DME and Rehab Mobility industry Providers for patient equipment evaluations. Evaluation types include power and manual mobility equipment, hospital beds, etc. Our licensed physicians and therapists provide F2F evaluation, PT/OT mobility evaluations. Compliant, Convenient, and Efficient for patients in their home or in a facility.

ATLAS Clinical Eval Software (ACES) affords the ATP to conduct the integrated patient mobility evaluation within the software and sends it seamlessly to the therapist who also uses ACES to conduct their patient mobility evaluation. Together the ATP and PT/OT collaborate to determine the correct equipment for the specific patient diagnosis. Improves a provider’s E2D significantly.

ATLAS–FIOS business services unit with a focus on the patient experience with a goal of 100 percent patient retention for future patient equipment care, sales and revenue generation. ATLAS–FIOS comes alongside providers to develop business policies, efficient facilities and effective technology tools, as well as to educate company technicians to become certified by DMERT as a Professional Service Technicians.

Tomorrow Health

Bringing Healthcare Home

Tomorrow Health builds technology that improves the way home-based care is ordered, delivered, and paid for. Its supplier intake platform streamlines and simplifies the supplier experience across 3,500 medical equipment codes. For example, Tomorrow Health’s Clinical Rules Engine uses more than a million combinations to contextually guides referring provider orders to be clean and complete, reducing back and forth to streamline the DME process.

ABM Respiratory Care

BiWaze Cough

BiWaze Cough provides an assisted cough therapy. This therapy mimics a natural cough for people who are unable to have a productive cough on their own. Assisted cough therapy can be used to remove secretions instead of invasive suctioning. The PAP on Pause feature has been proven to help patients maintain lung volume after therapy, especially ventilator dependent patients. The unique dual blower design of BiWaze Cough provides a more comfortable cough therapy and removes secretions more effectively.

VGM & Associates

Membership for VGM

With a VGM membership, providers gain access to a marketplace that’s designed to help them run their business—not only day to day, but with strategic planning for the future. VGM aims to positively impact on many areas of providers’ business with our full portfolio of services. The member group is constantly working to develop programs that address providers’ toughest business challenges, with its team of experts and professional content taking the place of an expensive HME business consultant. With its range of services, features, and experts, the value of membership far exceeds the cost of monthly dues.

ACU-Serve Corp.

ACU-Serve

A national HME revenue cycle management solutions provider, ACU-Serve helps its customers with intake, documentation retrieval, AR follow-up and collections, resupply management and consulting. For 30 years, it has been a strategic business partner to HME providers across the United States. It offers more than 220 US-based employees combined with over 400 outsourced partners, allowing ACU-Serve to offer a cost-effective full-service solution.

ACU-Serve processes in excess of $1 billion annually through its proprietary software, ACU-Insight. ACU-Insight was developed by ACU-Serve to accommodate a client base with varied software platforms across numerous states and payers. This business analytics tool collects data from multiple facets of a provider’s organization and delivers it in an actionable manner. By intelligently queuing up only the claims that need work and eliminating unnecessary touches, ACU-Serve can reduce the number of claims being touched and lower the cost to its clients. ACU-Insight provides complete visibility and full transparency into a provider’s business, giving it the freedom to grow while collecting more, faster.

The Compliance Team

DMEPOS Retailer Certification

There is a potential gap in quality for retailers that are not billing Medicare and so are not required to attain CMS-approved DMEPOS accreditation. From the retailer perspective, this certification program helps standardize quality processes and services at a DMEPOS organization, ensuring safety for a provider’s customers. From the customer’s perspective, the certification enables them to make better choices when buying online or in the provider’s store. They see the Exemplary Provider Certification logo on a provider’s website or in their store window and feel secure that a provider’s processes have been certified by a nationally recognized third party.

Computers Unlimited

TIMS Patient Subscriptions

TIMS Patient Subscriptions streamlines and automates the patient resupply process. The application offers easy set-up, provides intuitive use and is designed to drastically reduce labor costs. Key integration points include patient auto-enrollment; automated compliance checks (eligibility, utilization, documentation, and authorizations); patient contact options (phone, email, text, or IVR); and auto-generated qualified orders. Qualified orders are automatically generated and queued to ship minimizing inventory holding costs and distribution expenses. Visit CU’s website to learn more and watch an introductory video info.timssoftware.com/patient-resupply-subscriptions.

More about Computers Unlimited and TIMS: In the present competitive climate, providers need automation, security, and performance to grow and succeed. TIMS offers a comprehensive business management solution for home medical equipment providers. Whether a provider is seeking a cloud-hosted or traditional on-premises option, the choice is theirs. Computers Unlimited’s software suite includes revenue-qualifying patient intake, efficiency-boosting workflows, automated resupply, compliance-based document management, data analytics and reporting, collections and denials worklist, mobile delivery, ePurchasing, eDrop shipping, asset tracking, inventory management, and more. Through technology, tradition, and transformation, Computers Unlimited functions like a strategic partner and delivers a mix of software, service, and support designed to help HME businesses grow.

Sunset Healthcare Solutions

Humidoflo High Flow Nasal Cannula

Humidoflo improves patient compliance with greater convenience, comfort and freedom than NIV masks. With NHF therapy, patients benefit from warmed, humidified oxygen at a higher flow rate than from conventional oxygen delivery devices and more than peak inspiratory airflow. Humidoflo’s minimal design allows patients to eat, drink and talk during treatment. Includes both a standard ISO connector and F&P adaptor, making it compatible with almost any humidifier. Features kink-free prongs and flexible, low-noise tubing.