Quality Biomedical

Patient Direct

New program helps patients with defective PAP devices

Many HMEs lose time and money managing their patients’ defective CPAPs. Quality Biomedical‘s new Patient Direct program gives HME companies a unique URL that they e-mail to the patient who then completes the online form and works directly with Quality Biomedical. The service is designed to care for patients easily and quickly. Turnaround time is usually one week or less. Quality Biomedical services both ResMed and Respironics CPAPs and BiPAPs, as well as warranty units for ResMed. An MSRP invoice is provided for insurance reimbursement.