Case Study: Nunn's Home Medical Equipment

Increase cash in the door
Revenue cycle management service solves stresses of hiring and training your back office

Case Study: Nunn's Home Medical EquipmentAfter acquiring several companies and adding a third location, Nunn’s Home Medical Equipment was growing so fast that the organization couldn’t keep up with the increase in business or staffing of the back office.

By adding Brightree’s Revenue Cycle Management service to their integrated suite of Brightree solutions, the New York-based business was able to let go of the stress while still maintaining control of billing operations and experiencing significant cash flow improvements, including drastically dropping the denial ratio.

Nunn’s owners’ credit Brightree with making their processes easier and more efficient for time and money savings, including these key metrics:

  • Decreased denial ratio by 24%
  • Reduced AR aging in 120 days from 15 to 10%
  • Lowered write-off ratio to 1.1%

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