Board of Certification/Accreditation (BOC)
Virtual Site Surveys
Virtual Site Surveys help ensure DMEPOS accreditation renewal
BOC Virtual Site Surveys
leverage technology to enable
facility owners to comply with
CMS requirements when an in-person visit is not possible, like the
present situation due to the pandemic. Virtual Site Surveys take
place in real-time, replicating standard procedures. An independent
surveyor coordinates an online ‘meeting’ to conduct a virtual
tour of the facility. If BOC awards accreditation, an additional
in-person site visit will follow as soon as it is safe and possible. BOC
virtual surveys also are eligible for BOC’s expedited service, which
guarantees a visit from a surveyor within 10 business days.