All Articles


Industry Advocacy

Focusing on the Path Ahead

Only Congressional action can stop competitive bidding. We cannot look back and lament at the past and what could have been. We must look forward.

HME Retail

Business Solutions

Where the Retail Rubber Meets the Road

For many years, providers have been hearing the reasons why they need to expand into cash sales to drive new revenues, and have been learning ways they can accomplish that. But what about the real world lessons providers are learning about retail? We interview various providers with retail track records to get their insights into cash sales.

Selling Sales to your Staff

HME sales coach and educator Ty Bello, founder and president of Team @ Work, offers four tips for HME providers about to convince staff to beless tentative about sales.

Editor's Note

The Element of Surprise

The industry and CMS are waiting for each other to make the first move.

HME Customers

Products & Technology

Calling All Customers!

Reaching out to patients on a more regular basis not only improves relationships and therapy compliance, but it also can drive new revenue to the bottom line through marketing, orders and collections. The problem is that calling up patients can be incredibly costly in terms of employee hours. How can providers automate the process?

Observation Deck

Medicare's Most Stringent Audits

In many cases, especially for power mobility devices (PMDs), a provider may not know whether a file meets all of the requirements until an audit occurs, due in part to the subjectivity of medical necessity documentation review.

Industry Newsmaker

Falling into Place

Georgie Blackburn found the perfect role working in and fighting for HME.

NAIMES Acquires CSIHME

NAIMES merges smaller industry advocacy organization into its structure.

CMS Drops Round Two Pricing Bomb

DME rates slashed by an average of 45 percent, diabetic supply rates drop an average of 72 percent.

Rehab Professionals, Consumers Gear up for ISS

This year’s event, slated for March 5-9 offers 16 hours of expo time.



Observation Deck

Finding a Senate champion

The industry could source it's partner in the ‘upper house’ from the remaining crew of co-sponsors that backed the bidding reform bill of 2008.

CMS Unveils 106 ACOs

New accountable care organizations represent opportunities for providers.

Invacare Wraps Sale of ISG

Supplier AssuraMed buys business unit; sale follows late Dec. layoffs.

Quantum Rehab Teams up with MDA

Manufacturer will support various 2013 Muscular Dystrophy Association campaigns, programs.

Rental Mobility

Fine Tuning Mobility Rental

How to increase the effectiveness of your standard power mobility rental business.

Power Mobility

Business Solutions

Power Mobility Preview: Coming Into Focus

What does 2013 hold for power mobility providers, and how can they prepare?

Retail Round-Up

Products & Technology

The Retail Round-Up

How pairing cash products with funded DME in your showroom can drive higher retail profits.

Pronto Air Personal Transporter

Product Spotlight

A Mobility Misfit

For a while, Invacare’s Pronto Air Personal Transporter was a power mobility device in search of a home. Then it found its niche: cash sales.

CHAP Names Interim CEO

Reynes takes reins of accrediting organization.

CMS Hosts Special QIO Open Door

Call aims to solicit input on ways to improve healthcare quality.

Medline Slots Howard as Chief Financial Officer

Accounting and finance veteran will support manufacturer’s growth.

Provider Fixes Super Fan's Wheelchair

NCAMES president fixes NC State supporter’s chair after it was damaged in a post-win celebration.

Rep. Price Revising, Re-launching MPP Bill

Bill to address CBO issues identified with H.R. 6490; providers urged to contact past co-sponsors.

GAO, AAHomecare Discuss Audit Issues

Accountability office meets with association to ask various questions regarding post-payment audit cocnerns.

Science Pub Says Bid Program Doesn’t Add Up

Mathematics writer reviews competitive bidding problems, MPP solutions.

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